10 actions you might not realise will invalidate your home insurance

We’ve put together a list of some of the seemingly harmless actions that could cost you if ever you need to make a claim.

We keep the majority of our most valuable possessions at home, making our home insurance policy a lifeline should something go wrong. But many of us might not realise that you could invalidate your home insurance claim by something as simple as posting a selfie on holiday or doing a bit of home renovating.

Here are some common actions that can invalidate a home insurance policy and stop you from making a claim. 

1.   Getting away from it all

Leaving your home unoccupied at certain points throughout the year is understandable. Most insurance companies expect you to go on holiday and be away from a couple of weeks – but there are limits.

If you are planning on leaving your home for more than 30 days, you should declare this to your home insurance provider. Fail to do this and your policy could become invalid if the property suffers damages or a robbery.

Some providers may offer longer periods of time away, such as up to 60 days. However, to be safe, it is recommended you reach out to discuss any long trips away. 

2.   Forgetting to mention that new cat flap

When things around the house are changing, the last thing we think of is to update our home insurance policies. However, this could potentially invalidate your insurance if you don’t make your insurer aware of any changes.

For example: installing a cat or dog flap for your four-legged friend may deem your back door as less secure. If you fail to mention this change to your insurer this could then invalidate your insurance policy.

This might not be the case for all providers, but it’s better to be safe than sorry. 

3.   Getting a lodger

Most home insurance companies will not offer home insurance if you are renting out a part of your property.

Some will cover a partially rented property, but you will need to let your insurer know before you begin renting a room to a tenant. This is because you are entrusting your property to someone you do not know and therefore you are putting your possessions at risk.

Make sure you let your insurance company know about this change. Otherwise, it could invalidate your insurance policy.

4.   Sprucing the place up

Renovating your home is an exciting, and somewhat stressful, time in any homeowner’s life. But the constant stream of builders coming in and out of your property, plus the added structural risks, will have implication for your insurance policy. If you do decide to take the plunge and renovate your property, then let your insurance company know – if you don’t this could invalidate your home insurance policy.

All homeowners should be aware that if you are having building works carried out this affects the terms of your insurance policy. Builders have easy access to your home and valuables when you may be out of the house or otherwise preoccupied. Therefore, your home insurer may restrict the cover for theft, or insist extra precautions are taken. Make sure all your valuables that might usually be left out in your home are locked away whilst builders have access to your property.

5.   Exaggerating your home contents

Many of us don’t know the exact contents of our home off-hand and may be tempted to resort to guesswork when applying for a home insurance policy. But inflating the value of your home contents to save time or even by accident is a mistake that could mean you pay more for your policy. 

6.   Forgetting your windows and doors

Taking your own precautions to keep your home safe from break-ins is not only important for your home and family, but also for your home insurance policy. Make sure any doors, windows and locks are secure every time you leave the house, and that any alarm or lock systems you have installed are activated and working properly when you aren’t at home. If a burglar can gain unforced entry to your property, your policy could be invalidated.

7.   Sharing your holiday snaps online

The ‘selfie’ craze has spread across all generations, and the perfect time to take a snapshot of yourself to post online is while you’re on holiday! However, taking several snaps of yourself whilst away from home and posting these publicly could be deemed as advertising to potential burglars that your home is unoccupied, making it an easy target.

This might be seen as slightly harsh and some insurers are more understanding than others, but more and more criminals are using online means to target victims, and you should be aware of the risks to your home as well as your policy.

8.   Failing to address pests

Home insurance policies cover different types of damages to properties. While your policy may cover pet damage, you may find other animal damage is excluded under certain circumstances.

If your home has been invaded by pests such as badgers, foxes, squirrels, rodents or more, and you fail to get the problem rectified, any damages caused may not be covered by your insurer.

9.   Rushing to clean up after a flood 

 After a flood, it can be hard to think about the future and all you might want to do is start the clean-up effort. During this time, it might be tempting to get rid of all damaged goods as soon as possible.

But, be aware that insurance companies will want to see evidence of your damaged goods to calculate the value of your claim. Wait for permission before you throw anything away, to reduce the risk of you losing out on money for them - as pictures may not be evidence enough. You will risk losing out on money to replace the contents of your home as a picture doesn’t always do the trick.

10.   Hesitating to call 999

If you have unfortunately suffered a break-in and failed to phone 999 within 24 hours, then you might find that your claim is declined by your insurer. Ring the police to report the incident and get a crime number as soon as you are made aware of the burglary. Hesitation to do so might be considered suspicious by your home insurer.

Remember, many policies vary, especially between different providers. If you're unclear about what your policy covers, go through your documents or even give your provider a call. They should have a team in place to walk you through any of the scenarios detailed here.